Information alert

The guidance on this page relates to Mid-Mersey division staff who transferred from North West Boroughs Healthcare on 1 June 2021.

What is the process for medical emergencies?    

Staff on inpatient wards needing an ambulance should continue to follow the existing process by calling the following numbers:

•    Knowsley Resource and Recovery Centre 2222, followed by 999
•    All other inpatient sites 999

Switchboard will ask the caller 'Does this call relate to a patient with suspected or confirmed Covid-19'. If it does, the switchboard operator will put the caller through to 0345 140 0144.