What is the process for medical emergencies?
Staff on inpatient wards needing an ambulance should continue to follow the existing process by calling the following numbers:
• Knowsley Resource and Recovery Centre 2222, followed by 999
• All other inpatient sites 999
Switchboard will ask the caller 'Does this call relate to a patient with suspected or confirmed Covid-19'. If it does, the switchboard operator will put the caller through to 0345 140 0144.